Delivering All Over India
Customization as per Your Need
+91 98333 58485, hello@woodgrey.com

Refund policy

Shipping Policy

Once order is ready it can take upto 10 to 15 days to deliver to your location. we do take 100% advance payment. Woodgrey.com is run and managed by Chauhan Comfort Products.

You can always contact us for any question at hello@woodgrey.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
If order is cancelled within 3 hrs then only order is eligible for refund.
please contact us at hello@woodgrey.com.

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